Success Story

Logistik Müller GmbH

🏢 Stückgut & Teilladung 🚛 45 Fahrzeuge 📍 Hamburg

Logistik Müller GmbH from Hamburg struggled with outdated Excel lists and paper documents. Manual dispatch took 3-4 hours daily, double bookings occurred regularly, and drivers couldn't be tracked in real-time. Customer complaints about lack of transparency increased.

-83%
Zeitersparnis pro Tag
-100%
Doppelbuchungen
+50%
Kundenzufriedenheit
-85%
Rechnungsstellung

The Challenge

Logistik Müller GmbH from Hamburg struggled with outdated Excel lists and paper documents. Manual dispatch took 3-4 hours daily, double bookings occurred regularly, and drivers couldn't be tracked in real-time. Customer complaints about lack of transparency increased.

The Solution

DispoHub was implemented in just 3 days. The team was trained and could immediately work with the intuitive drag & drop system. Drivers received the DispoHub app on their smartphones and all processes were digitized - from order acceptance to automatic invoicing.

Measurable Results

Zeitersparnis pro Tag

Dispatch now takes only 20 minutes instead of 3-4 hours daily. This equals a time saving of over 15 hours per week.

Before
3-4h manuell
After
20 Min.
-83%

Doppelbuchungen

Double bookings are completely eliminated through the intelligent system. Each order is uniquely assigned to a driver.

Before
3-5 pro Woche
After
0
-100%

Kundenzufriedenheit

The live tracking function for customers has massively increased satisfaction. Customer inquiries "Where is my delivery?" have dropped by 90%.

Before
3,2/5
After
4,8/5
+50%

Rechnungsstellung

Invoices are now automatically created after order completion and transmitted to Lexoffice. Liquidity has significantly improved.

Before
5-7 Tage
After
1 Tag
-85%

“DispoHub has revolutionized our complete workflow. What used to take hours now takes minutes. Our drivers love the app and our customers love the live tracking. The investment paid off after just 2 months.”

Thomas Müller · Geschäftsführer, Logistik Müller GmbH