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Customer portal · Product preview

Keep your customer
connected to the order.

A personal shipment link is designed to provide status, time windows and released documents under your company name and logo.

Implemented in the test environment · Production release and public access pending

DH / Customer portalPRODUCT PREVIEW

Keep your customer
connected to the order.

  1. 01
    Select a shipment

    Portal access relates to one shipment and its information.

  2. 02
    Release documents

    Explicitly select the saved documents the customer may view.

  3. 03
    Provide the link

    The intended workflow can include the portal link with a customer order confirmation or invoice.

Workflow concept · not a live interface

How the steps fit together

A clear path through the process.

01 —

Select a shipment

Portal access relates to one shipment and its information.

02 —

Release documents

Explicitly select the saved documents the customer may view.

03 —

Provide the link

The intended workflow can include the portal link with a customer order confirmation or invoice.

01

A clear reference for transport enquiries.

The shipment portal brings together status, pickup and delivery windows and released documents. It provides a reference for that shipment, not a customer account containing every order.

  • Status and information for one shipment
  • View and download released documents
  • Contact the transport business
02

Your branding accompanies the order.

Your company name and logo identify the portal. Branded stationery and a verified sender domain are complementary elements. Delivery and hosting prerequisites need review during setup.

  • Own name and logo
  • Document design as a complementary feature
  • Verify public access and sending before use
03

Control what you release.

Portal document permissions and invoice email attachments are separate decisions. A portal link can be revoked. The feature is implemented in an isolated test system; complete operational acceptance including public access remains pending.

  • Release selected documents
  • Link revocation is provided
  • No live GPS map is promised for this portal

Before you start

The right questions. Clear answers.

Review your workflow together ↗
Does a customer see every order?

The described access relates to one shipment. It does not promise an account covering all orders.

Is the portal live vehicle tracking?

No. This feature presents shipment information and released documents. A live GPS map is not part of this description.

When can I use it?

The feature exists in the test environment. Production release, public access, document permissions and sending are agreed before use.

The next step

Your business. Your DispoHub.

Show us how you work. Together we’ll explore the plan and modules that fit your day.